1+ months

Director Sales Operations

Sacramento, CA 95814

ADP is hiring a Sales Operations Director as part of the Sales Enablement team within Worldwide Commercial Operations. The Sales Operations Director is responsible for increasing sales productivity across ADP Sales through sales tool experience, adoption, and data-driven results. The individual will be measured on overall ADP sales results, ASP, and tool adoption. This role will be part of a digital selling center of excellence responsible for managing a portfolio of modern sales tools that align with the WWCO’s strategic goals and objectives.  This person will be passionate about empowering ADP Sales with a portfolio of modern selling tools to drive success, efficiency, effectiveness & improve the seller – buyer experience.


Duties Included:

  • Product ownership of sales tech stack including vendor relationship, user management, onboarding & implementation, activating results-driven programs & customer success, product roadmap, integrations, and utilization metrics.
  • Responsible for coordinating with the BU Operations and Sales Leadership teams to activate sales productivity tools and programs that drive field effectiveness. Tech stack includes, but are not limited to, a wide range of best-in-class tools from: Revenue Intelligence, Engagement, Enablement, Outreach, Data and Social.
  • Supported the creation of ADP sales process and driving tool utilization, ASP, and market growth.
  • Coach sales leadership on how to drive sales tools and effectiveness of their teams.
  • Support and develop training for roll outs of new and existing tools.
  • 3 field rides a month.
  • Communications on tool utilization to drive engagement and adoptions (ex. Tip-of-the-day week, Sales Wins, quantitative results).
  • Work with BU Sales Ops and Marketing teams for additional tool support.
  • Trained on Sales Methodology.



  • Overall responsibilities include Strategy & Discover, Requirements, Evaluation & Integrations, Rollout & Feedback, Adoption & Utilization, Data & Reporting.
  • Works closely with Sales Operations around the implementation, execution, and inspection of BU strategic initiatives, tools, projects, rollouts, etc.
  • Work closely with Sales and Sales Ops Leadership to design and implement the sales strategy to improve ASP, increase sales effectiveness through the utilization of Best in Class tools, and meet/exceed sales plan.
  • Work closely with external vendors, automation, GSO, IT and procurement to manage, plan, process, execute, and build integrations across tech stack.
  • Collaborates with relevant roles to create and implement programs to improve ASP, breadth of participation and sales results.
  • Collaborates with cross functional organizations to outline use cases, business requirements, and goals of tech evaluation and selection.
  • Manage tech stack relationship, including weekly progress, roadmap alignment and renewals process.
  • Evaluates key trends and metrics to drive continuous improvement and efficiencies across the ADP when it comes to tool adoption, effectiveness, and drive accountability.

Report market information regarding competitors, as well as sales inhibitors and field successes and best practices where appropriate.


  • Bachelor’s Degree
  • Exceptional communication skills
  • Technology acumen with some knowledge of SFDC and Tableau
  • 3-5 years Sales Leadership or Sales Operations experience
  • Understanding of Marketing and ability to work alongside the function
  • Strategic thinker, with strong problem-solving and analytical skills
  • Works well under pressure, has a high tolerance for stress & comfortable in change
  • Outstanding organizational & time management skills for managing multiple, diverse & conflicting activities

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.

Compensation range for this role for U.S. Colorado Residents
Minimum: 130000
Maximum: 150000
Compensation Type: Salary



  • Other
Posted: 2022-04-25 Expires: 2022-09-03

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Director Sales Operations

Sacramento, CA 95814

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