Summary:

The Director of Field Operations Analytics provides an integral link between the sales organization, marketing and other corporate support functions such as legal and finance. The position is responsible for helping drive change, execution and scalability throughout the field operations organization by performing critical analysis, providing recommendations, and executing key projects. The position reports to the VP of Field Strategy and manages a team of analysts.

Responsibilities:

• Presents reports and analysis to the Chief Revenue Officer and the Field Operations senior leadership team on a monthly and quarterly cadence
• Supports Sales CRM administration (D365), including end user support (territory assignment, new user account provisioning, onboarding, training, and support) as needed
• Coordinates with technical CRM administration when back end changes are needed as needed
• Generates and maintaining the sales forecast and pipeline as needed
• Prepares and monitors annual book of business targets for account renewals
• Leads an analytics team to support Field Operations:
  • Develop monthly, quarterly, and annual operations reports
  • Reconcile data with Finance
  • Track new leads by source for conversion and Return on Investment (ROI) analysis
  • Support Request for Proposal (RFP) responses when ad-hoc data is needed
  • Provide ad-hoc reports as needed
  • Analyze report outputs and recommending actions based on data insights
• Other tasks as assigned

Education:

• BA/BS degree required; MBA preferred

Qualifications/Experience:

• Must have a minimum of 7 Years sales operations and analytics experience. Ideal candidates will come from Higher Education Software or SaaS company
• Preferred management experience of 5 years. Ideal candidates will demonstrate their ability to align small teams around the team KPIs resulting in team cohesion, collaboration, and execution

Skills/Competencies:

• Exceptional analytical skills resulting in business insights impacting Field Operations strategy
• Ability to communicate and interface at all levels of Anthology including making presentations to Anthology leadership and their supporting teams
• Ideal candidate will have expertise in Microsoft Dynamics, Power BI, Outlook, PowerPoint and LinkedIn
• Experience in working with cross-functional/cross-department teams
• Ability to work in a fast-paced environment while managing competing priorities

PI131720320