16 days old

Strategy & Operations Leader

Madrid, Comunidad de Madrid 28014

Strategy & Operations Leader Madrid, Spain

Are you ready to play a pivotal role in driving growth, strategy, and success across our Financial Ecosystem in Europe? Do you have a passion for innovation and digital payments and experience in the digital banking space? If so, why not consider joining Western Unions' new Digital Banking hub.

Western Union powers your pursuit.

Working closely with the Head of Digital Bank Europe, you will be responsible for driving the overall success of our digital-to-digital operations for our pan-European Ecosystem:

Role Responsibilities

  • Defining and implementing the operational plan in line with the Digital Bank's strategic vision.

  • Leading growth initiatives and supporting internal teams for the launch of Digital products within new countries.

  • Responsible for data analysis, progress tracking, and the build-out of KPI's to ensure the successful delivery of projects.

  • Managing key partnerships with vendors and third parties to ensure smooth delivery and operations across Europe.

Role Requirements

  • You will have worked in the consulting space, and within a start-up/scale-up organization.

  • Experience leading operations in digital, payments, and/or retail banking are also essential.

  • Previous experience with agile working methodologies is desirable, along with strong digital analytical skills.

  • Experience in managing complex projects and working with cross-functional teams, customer-centric and hands-on mindset.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/


You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Spain-specific benefits include:

  • 25 days annual leave plus 10 public holidays

  • Comprehensive life & medical cover including dependents.

  • Contributory pension plan

  • Preventative Care Assistance Program

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.




  • Banking / Finance
Posted: 2023-03-09 Expires: 2023-04-23

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Strategy & Operations Leader

Western Union
Madrid, Comunidad de Madrid 28014

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