2 days old
2018-07-192018-08-18

Data Center Ops Lead /Infrastructure Job

SAIC
ROCKVILLE, MD
  • Job Code
    436064
Data Center Ops Lead /Infrastructure Job

Data Center Ops Lead /Infrastructure Job

Date: Jun 21, 2018

Location: Rockville, MD, US

Company: SAIC

Data Center Ops Lead /Infrastructure (Job Number:436064)

Description:

JOB DESCRIPTION:
This position will provide technical leadership and operations management to include monitoring, escalation, and Tier I problem resolution for cyber infrastructure systems and information services hosting functions. The Cyber Operations Center staff also provide hosting facility management functions, including space allocation and planning, equipment management, and shipping and receiving.This role will be responsible for managing as well as monitoring, escalation, and Tier I problem resolution for cyber infrastructure systems and information services hosting functions. This includes hosting facility management functions, including space allocation and planning, equipment management, and shipping and receiving. NOTE – This is an Infrastructure Ops not a Cyber Security Role

Job Specific Responsibilities:

- Provide monitoring of cyber infrastructure (systems include, but are not limited to, network, security, servers, storage, applications, and hosting facilities).
- Provide first level response and resolution services to any reported or identified issues or outages.
- Provide escalation to appropriate engineering team or teams for any reported or identified issues or outages that cannot be resolved by the Cyber Operations Center.
- Ensure that all monitoring systems and tools are up to date, accurate, and functioning properly, through regular audits and coordination with associated engineering teams.
- Serve as a central point-of-contact for infrastructure hosting related requests; examples include hosting facility access requests, capacity planning requests, and property inventory.
- Serve as an escalation point for the customer’s Central Service Desk for hosting or infrastructure related service requests or incidents.
- Serve as an afterhours contact point for designated VIP customers, responsible for facilitating customer contact with appropriate customer service on-call personnel.
- Provide approved escorted access to customer hosting facilities, as necessary.
- Manage equipment storage spaces, including space allocations, inventory tracking, policy compliance, and shipping and receiving of equipment.
- Manage the day-to-day operations of Data Center Infrastructure Management (DCIM) tool, including data entry, data validation, system configuration changes, system upgrades, and system troubleshooting.

Qualifications:

TYPICAL EDUCATION AND EXPERIENCE:

- Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience

CLEARANCE REQUIREMENT:

- Public Trust L5 Security Clearable

REQUIRED QUALIFICATIONS & EXPERIENCE

- Bachelor's degree (equivalent experience accepted in lieu of degree) in computer science, computer engineering, information systems, cyber security or a related field
- Minimum of 10 years of directly relevant experience in information systems design, implementation, operations, and cybersecurity
- Minimum of 5 years of directly relevant experience in technical project management (cost/schedule/performance)
- DESIRED QUALIFICATIONS & EXPERIENCE
- ISC2 Certified Information Systems Security Professional (CISSP)
- VMware Certified Professional (VCP), VMware Certified Advanced Professional (VCAP)
- Cisco Certified Network Associate (CCNA)/Cisco Certified Network Professional (CCNP)
- Microsoft Certified IT Professional (MCITP)/Microsoft Certified Systems Engineer (MCSE)
- Experience with or knowledge of HHS EPLC

VENDORS/TOOLS/MANAGEMENT SYSTEMS

- Cisco Systems, Nexus
- Brocade
- Microsoft Windows
- Linux
- VMware
- Virtual desktop infrastructure (VDI)
- Splunk
- EMC

TECHNICAL SPECIALTIES

- Experience designing and implementing cross-domain solutions
- Development, implementation and/or management of privileged access management programs
- Expert knowledge of access control mechanisms for various hardware and software platforms, including network devices, SANs, operating systems, hypervisors, databases and applications
- Expert knowledge of security information and event management (SIEM) systems, cyber security auditing, continuous monitoring and analysis
- Understanding of DoD PKI
- Knowledge of Federal and DoD Guidance (DoDD 8500.1, DoDI 8500.2), DITSCAP, DIACAP, NIACAP, NIST, and DoD Certification & Accreditation processes.

TECHNOLOGIES

- Cisco Systems, Nexus
- Brocade
- Microsoft Windows
- Linux
- VMware
- Virtual desktop infrastructure (VDI)
- Splunk
- EMC

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC¿s approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see ( My SAIC Benefits. EOE AA M/F/Vet/Disability

Job Posting: Apr 24, 2018, 1:58:49 PM
Primary Location: United States-MD-ROCKVILLE
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: Other Clearance
Potential for Teleworking: No
Travel: Yes, 10% of the time
Shift: Day Job
Schedule: Full-time


Nearest Major Market: Washington DC

Job Segment: Database, Engineer, Cisco, Information Systems, Technology, Operations, Engineering

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SAIC
ROCKVILLE, MD

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