30 days old

Customer Engineer II (Avitum)

Anywhere in the USA
Bethlehem, PA 18018
  • Job Code
    131708008

Overview

About B. Braun

B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS.

Globally, the B. Braun Group of Companies employs more than 61,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.BBraunUSA.com.



Responsibilities

Position Summary:

Responsibilities: Essential Duties

  • Provides field service support for B. Braun Medical's Avitum division.
  • This includes performing on-site and telephone technical support on Avitum products for customers in accordance with B. Braun documented policies and procedures.
  • Responds expediently to service requests for equipment maintenance from management and to properly coordinate necessary activities with both internal and external customers.
  • Adheres to all company policies and procedures. Not limited to, but emphasizing B Braun IFU and service manual documented processes, travel policy, legal compliance policy, expense reporting policy, corporate credit card policy, and company vehicle policy.
  • Completes and maintains with accuracy all associated paperwork and service reporting mechanisms.
The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.
General: It shall be the duty of every employee while at work to take a reasonable care for safety and health of himself/herself and other persons.

Expertise: Knowledge & Skills

  • Requires full working knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action.
  • Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, assigning & checking the work of other peers.
  • Judgement is required in resolving all day-to-day problems.
  • Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors.




Qualifications

Expertise: Qualifications -Education/Experience/Training/Etc

Required:

  • Associate's or technical degree required, Bachelor's degree preferred.
  • 02-04 years related experience required.
  • Regular and predictable attendance
  • Frequent business travel required, Ability to work non-standard schedule as needed, On-call hours as needed

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.

B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com.

Through its Sharing Expertise initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.



PI131708008

Categories

Posted: 2021-03-17 Expires: 2021-04-17

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Customer Engineer II (Avitum)

Anywhere in the USA
Bethlehem, PA 18018

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