9 days old

CT & Surgery Applications Specialist - NZ (12 months+ contract)

GE Energy
Auckland, Auckland 1010
Role Summary:The CT & Surgery Applications Specialist is responsible for providing formal technical & clinical support during the sales process. Responsibilities may include, training &/or customer service activities, providing the required pre-sale product demonstrations/educational sessions (or clinical trial support) as well as post-installation applications training & support. Responsibilities may also include ongoing post-sale customer support including on site clinical in-servicing & go-live support.

Essential Responsibilities:Please note that this is a contract position for 12+ months.

Key duties will include ( and not limited to):

Providing expertise anywhere from product demonstrations, to implementation and on-going support.

Developing, coordinating and delivering product training to customers and build solid customer relationships.

Become recognized expert in product/clinical technical competencies, answer a wide range of questions concerning software and clinical applications.

Producing well-written post-training reports and provide regular feedback on customer satisfaction and needs.

Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

Improve customer satisfaction and install base retention through continuing education on optimization of equipment utilization by customer

Support trade shows and professional conferences with educational training

Qualifications/Requirements:A suitably qualified clinical or technical professional in Diagnostic Radiography / Medical Radiation science (Bachelor of Applied Science in Diagnostic Imaging).

Radiation Licence (IA14/G1) or equivalent.

Current NZ or Trans-Tasman registration

Demonstrated skills in clinical scanning on current products / platforms.

A clear thinker with the ability to interpret and translate complex technical data and systems.

Possess strong analytical and problem solving skills.

Ability to work in a team environment.

Exceptional communication and well-developed interpersonal skills will allow you to build effective relationships with key stakeholders and collaborate on the bigger picture.

Proficiency in computer skills in Microsoft Office Suite products

Willingness to travel extensively within NZ (approximately 3 weeks out of every 4, for at least 3-5 days)

Desired Characteristics:Strong presentation skills (public speaking and lecture experience desired)

Demonstrated ability to understand and present complex material in understandable terms

Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally

and in writing, to external customers, global counterparts and to team members in other functional


Solid problem solving skills (ability to manage and resolve conflict, communicate issues and

propose solutions to both internal team members and external customers)

Proven professional business acumen (experience interfacing with both internal team members

and external customers as a part of a solution-based sales process)

Self-motivated, willingness to take the initiative to identify opportunities for improvement and take

actions to improve

Team oriented with a customer satisfaction mindset

Ability to multi-task effectively and manage multiple priorities at one time

Willingness to be flexible/adapt to changing work environments

Clinical experience in large hospital/university setting preferred

Three or more years of demonstrated clinical scanning skills in specific modality

Current GE product experience desired

About Us:GE Healthcare is a leading global medical technology and digital solutions innovator. GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the centre of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. www.gehealthcare.com.auAdditional Locations:New Zealand;Auckland;


Posted: 2020-09-08 Expires: 2020-10-08

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CT & Surgery Applications Specialist - NZ (12 months+ contract)

GE Energy
Auckland, Auckland 1010

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