Location: On-site in Syracuse, NY

Corporate Receptionist Role Summary

Rapid Response Monitoring is seeking a friendly and welcoming Corporate Receptionist to join our team and serve as the initial face of the Rapid brand to our guests. This role is critical to the smooth daily operation of our Syracuse headquarters.

Responsibilities

• Greet all employees, visitors, interviewees, new hires, and customers with the utmost professionalism
• Inform employees of visitors' arrival, ensure visitors are comfortable, and make certain they understand where they need to go
• Receive inbound calls and route to appropriate departments in a timely and proficient manner
• Maintain a tidy and presentable reception area and maintain traffic flow into and out of the building
• Manage incoming and outgoing mail and packages to the office, informing staff of deliveries, tracking packages from when they are received in office until the designated person receives them
• Work closely with corporate security to safeguard our facility, our employees, and our customers' data
• Collaborate regularly on projects and tasks to support Sales and Talent Acquisition teams

Basic Qualifications

• High School Diploma
• 2+ years of customer service/administrative experience
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
• Many of our positions require an extra level of screening to obtain Department of Defense security clearance
• Rapid Response prides itself in being a drug-free workplace

Preferred Qualifications

• Two (2) year Associates Degree, or two (2) years of completed college while currently enrolled
• In depth knowledge of Microsoft Office platforms with the ability to adequately operate a computer/word processing equipment and all other general office equipment

COVID-19 Requirements

• Must be fully vaccinated: 2 doses of Pfizer/Moderna or 1 dose of Johnson & Johnson, 2 weeks prior or more
• Booster shot is required 2 months after Johnson & Johnson or 5 months after second dose of Pfizer/Moderna

What awaits you at Rapid Response

• Annual salary increases and performance bonuses
• Medical, Dental, Vision, and 401k
• Paid Sick Time
• Paid Vacation Time
• The opportunity to make an impact on communities across the country every day

About Us

Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it's a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. EOE, including disability/veterans.

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