19 days old

Commercial Transformation Director, Global Commercial Transformation Operations

Thousand Oaks, CA 91360
  • Job Code

Job ID: R-111653
Location: Thousand Oaks, CA, US


If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together-researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of. Join us.


What you will do

The Commercial Transformation Director, internally known as a Business Performance Director, supports critical change initiatives for the Commercial organization. The Director will report to the Vice-President of Commercial Integration and Capability Build.

The Commercial Transformation Group partners with the Commercial leadership and subject matter experts to diagnose problems, co-create solutions and successfully execute the highest priority efforts to enable growth and improve productivity across commercial. Areas of transformation include capability building, technology and process improvements, and culture change.

The Director will be a team lead or a liaison for initiatives, as well as be a coach and mentor to others. He/she will gather, analyze, and synthesize cross-functional information across a variety of sources to turn unstructured business issues and requests into appropriate action plans and projects that result in high quality, meaningful and impactful deliverables. The incumbent will also provide reports and presentations that clearly summarize status, issues, implications and recommendations to key partners to inform and communicate decision making. In addition, the Director may be asked to lead and/or participate in cross-functional projects. Successful candidates will spend ~18-30 months working on a portfolio of commercial transformation initiatives before transitioning into commercial leadership roles (e.g., sales and marketing, value and access, digital, innovation, etc.), or other areas of the business.
  • Provides expertise in transformation methodologies appropriate for the objective
  • Coaches / mentors other liaisons or subject matter expertise within commercial to build transformation capabilities
  • Acts as a strategic architect, helping to construct and choreograph the commercial transformation portfolio
  • Serves as an integrator across multiple commercial and Amgen-wide transformation efforts
  • Acts as a thought partner to transformation team leaders, commercial leadership and other liaisons
  • Provides planning, logistical support, and project management
  • Ensures transformation project success, by managing risks, removing roadblocks, and appropriately and quickly raising issues
  • Provides valuation and validation via business case support for teams to value ideas, options and investments (validation of results realized, methodology used, and long-term sustainability of improvements)
  • Plans and facilitates workshops and governance discussions, objectively
  • Drives the development and evolution of the initiative plan and timely execution of initiative deliverables
  • Builds and maintains strong relationships with stakeholders; proactively seek buy-in and providing on-going support to address business needs
  • Constructively challenges teams by providing disconfirming information and encouraging innovative problem solving
  • Adapts and thrives in a constantly evolving and fast-moving environment


What we expect of you:

Basic Qualifications:

Doctorate degree and 4 years of Scientific and/or Operations and/or Business (i.e. Management Consulting) experience


Master's degree and 8 years of Scientific and/or Operations and/or Business (i.e. Management Consulting) experience


Bachelor's degree and 10 years of of Scientific and/or Operations and/or Business (i.e. Management Consulting) experience


4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications:

  • Strong background in biopharma commercial operating roles (e.g., global marketing lead, commercial strategy, brand management) and change management
  • 5+ years' of experience in Biotechnology / Pharmaceutical industry, with a focus in strategic marketing
  • 6+ years' of cross-functional consulting and/or project management experience
  • Experience at a top-tier management consulting firm
  • Strong presence with senior executives
  • Excellent oral and written communication skills, including ability to storyline and prepare executive-level discussion documents
  • Excellent conceptual problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and manage execution
  • Strong quantitative and qualitative analytic skills
  • Strong leadership skills with a demonstrated ability to influence different styles
  • Experience as a member of a high performing team


What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.


Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.



Posted: 2021-02-10 Expires: 2021-03-13

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Commercial Transformation Director, Global Commercial Transformation Operations

Thousand Oaks, CA 91360

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