14 days old

Commercial Operations Manager

GE Energy
Bothell, WA 98011
Role Summary:

Responsible for providing all aspects of commercial management including contract & proposal development for GE Digital Grid Software Solutions. Requires pre-qualification of opportunities, interaction with sales & services leadership, customers, channel, & other cross functional business teams. Must have a demonstrated track record of delivering high quality commercial proposals & drafting contracts with respect to both commercial & legal terms.

Essential Responsibilities:

+ Primarily responsible for managing complete lifecycle and development of deal execution process including on-time delivery of high quality solutions & proposals aligned with customer outcomes and business profitability / risk profiles; this may include, but is not limited to request for proposal reviews, bid planning, risk reviews, solution estimates & pricing, deal analytics / reviews, 3rd party coordination & negotiations, technical architecture, documentation, and analysis of terms & conditions.

+ Lead and drive deal team to develop bid requirements related to technical, financial, and commercial inputs to support strategy development and risk management.

+ Manage customer specification review, proposal development, contract development and negotiations, including complex software sales and service agreements.

+ Act as a liaison between Sales Managers, Solution Consultants, Product Managers, & Services to identify common architectures, value pricing & estimation concepts.

+ Participate in Customer negotiations from both functional/technical and commercial perspectives.

+ Review Customer Purchase Orders to Ensure Compliance with Approved Price Levels, Terms and Cycle commitments to coordinate Hand off to Project Execution teams.

+ Accountable for the development and continuous evolution of contract templates and framework agreements.

+ Use SalesForce.com to manage proposal workflow & develop pipeline forecasts.

+ Lead communications at all organizational levels including leading deal reviews with senior and executive leadership.

+ Provide continuous improvement of solutions lifecycle processes & methodologies.


Basic Qualification:

+ Bachelors Degree or equivalent from an accredited college or university.

+ Minimum of 5 years of commercial or technical experience, preferably with commercial management, application engineering.

Eligibility Requirement

+ Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

+ Must be willing to travel ~10%

Desired Characteristics:

+ Minimum of 2 years of technical solution architecting experience.

+ Knowledge of / background in software and expertise in, EMS, DMS, OMS, ADMS, GIS, and related applications. In this role, you will be responsible for ensuring the technical requirements, commercial requirements, and overall proposal generation activities are completed and are within the deal creation process guidelines, and you will demonstrate accountability for functional, business, and broad company objectives

+ Prior experience in sales, commercial finance, contract negotiation and execution.

+ Prior experience with contract drafting managing both commercial and legal terms within a customer agreement.

+ Strong project management skills.

+ Outstanding verbal, written, and presentation skills.

+ Strong negotiation and interpersonal skills.

+ Strong integrity & demonstrated ability to identify opportunities for strengthening overall commercial compliancy & reduce risk in commercial

proposal processes.

+ Highly organized, driven self-starter with ability to operate independently.

+ Strong problem-solving skills and decision-making ability.

+ Able to thrive in a matrix organization.

+ Ability to lead and influence cross functionally.

Technical Expertise:

+ Experience using SFDC (Salesforce)

+ Familiarity with SCADA, Energy Management Systems, Advanced Distribution Management

+ Systems, Outage Management Systems, Geographic Information Systems and/or Market Systems

Business Acumen:

+ Strong business analysis and problem-solving skills

+ Ability to interact at all levels of the organization and with other GE businesses

+ Excellent written and oral communication skills

+ Experience and demonstrated success working in a cross-functional environment

+ Proven track record for delivering results and leading teams in a dynamic business environment

+ Strong customer focus mindset and willingness to meet tight deadlines


+ General urgency in execution and tendency toward speed with ability to adapt and change

+ Proven ability to influence through persuasion, negotiation, and consensus building

+ Ability to work collaboratively across teams

Personal Attributes:

+ Enthusiasm to try new things and be comfortable charging into the unknown

About Us:

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GEs mission and deliver for our customers. www.ge.com

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Additional Locations:United States;Washington;Bothell;


Posted: 2020-07-31 Expires: 2020-08-30

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Commercial Operations Manager

GE Energy
Bothell, WA 98011

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