6 days old

Collections Specialist

Health Care Logistics
Circleville, OH 43113

Would you like excellent work and personal life balance and never take work home?


Would you like to work with an established and stable medical products company?


Then join the Health Care Logistics Account Resolution Team!


About Health Care Logistics


For 40+ years Health Care Logistics (HCL) has been an established and stable medical products company that is an industry leader specializing in manufacturing, packaging, and distributing unique and hard-to-find products. Complete customer satisfaction is at the heart of everything we do.


HCL guarantees an unmatched inventory of unique and hard-to-find items that includes compounding and dispensing products, infection prevention supplies and unit dose packaging materials, as well as many other lines.  We stock more than 8,000 products from 22 unique lines. We've tailored our products and services to the needs of our customers which makes us unique and adaptable to meet our customers needs!


Some of the things you will do as an Collections Specialist


  • Call customer accounts for collection by using guidelines set by management.

  • Meets satisfactory or better criteria set for volume of collection calls on a consistent and continuous basis.

  • Evaluate and monitor pending orders daily and determine eligibility for credit hold release.

  • Maintain customer data files with current, complete, and accurate information.

  • Establish new customer accounts and contacts as defined by guidelines.

  • Research discrepancies using available resources and resolve customer accounts independently.

  • Maintain Accounts Receivable adjustments on a continuing basis.

  • Process and review customer statements as defined by guidelines.

  • Assists in evaluating customer accounts for and processing bad debt/bankruptcy records.

  • Effective use of database resources (RMAs, credit notes, order entry, internet search tools, etc.).

  • Assists in month end and year end processes or procedures.

  • Works with outside collection agencies or sources as assigned by management.

  • Understands and tracks ongoing collection activity and financial impact.

  • Stays abreast of the industry in relation to credit and collections and makes recommendations accordingly.

  • Assisting with and/or filling in for other areas of the department when needed.

  • Communicate and work closely with co-workers in relation to returns, order entry and shipment information.

  • Participates in meeting defined company and department goals.

  • Performs related duties and projects as assigned by management.


What education and experience you will bring to HCL


  • High School Diploma and 2 years advance schooling (emphasis in accounting) or equivalent work experience in accounting position.

  • Ability to express ideas clearly in both written and oral communications.

  • Excellent computer and typing skills including word processing and spreadsheet software.

  • Strong research and problem solving capabilities.

  • Proficient negotiation skills.

  • Maintains high level of accuracy and completeness.

  • Efficiently manages time and well organized.

  • Ability to independently plan and organize ones own activities to meet defined goals.

  • Good understanding of bookkeeping theories and accepted practices.

  • Ability to work with others in a team environment.


The Good Stuff also known as What HCL Offers


At HCL you can have a great job that can grow into a great career.  HCL offers:

  • Work environments that are safe, clean, well-lit, and spaced out with safety dividers.

  • Excellent work life balance! Monday through Friday work week.  Never take work home!

  • Training and career development with onboarding program and tuition assistance for employees who wish to develop their career.

  • Financial security through competitive compensation and benefit programs.

  • Health care and wellbeing programs including medical, dental, vision and wellness.

  • Paid time off including vacation and personal time.

  • 401K retirement savings with a generous company match.

  • Rainy Day Savings Program for unplanned emergencies with a generous company match.

  • An established and stable company for over 40 years with a history of being actively involved in local communities.




Posted: 2021-09-21 Expires: 2021-10-21

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Collections Specialist

Health Care Logistics
Circleville, OH 43113

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