20 days old

Cloud Governance Engineer

Five9, Inc.
San Ramon, CA 94583
Cloud Governance Engineer

Join a company that has tripled annual revenues each of the past three years and is acknowledged by industry analysts as the pioneer in the next generation of cloud contact center solutions! The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.  For more information visit www.five9.com


Job Description

Open position for a Cloud Governance Engineer to help follow best practices in our GCP and AWS cloud environments. This is an ideal role for someone who wants to have a large impact on this fast-growing business. This is not an administrative role. You will be creating and building Identity and Access Management solutions; and provide visibility and governance of cloud resources to follow corporate policy.

Job Responsibilities

  • Deliver products and services to enable effective Identity and Access Management throughout Operations

  • Enforce compliance with IAM principals including least, privilege access, password management, MFA, RBAC, certificate issuance and renewal

  • Develop, deploy and support password management, user account lifecycle, certificate management and system authentication solutions within the cloud

  • Engage with and influence the many stakeholders and teams to ensure compliance, security and operational functional requirements are met or exceeded in the migration to the cloud

  • Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability

  • Improve the efficiency and scalability of operational systems and processes to accommodate rapid cloud adoption

  • Provide collaboration between development, infrastructure and cyber security teams.

  • Provide instruction on best practices to teams that are advancing their cloud experience.

Required Qualifications

  • 3+ years Current Cloud experience with EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI

  • Experience communicating with technical and non-technical stakeholders at all levels

  • Experience establishing and maintaining strong working relationships with a wide variety of business groups. (Development, Product, Network Engineering, Voice Engineer, Security, etc.)

  • Experience with Terraform and CloudFormation

  • Understanding of performance, redundancy and cost monitoring in the cloud.

  • Experience with CI/CD

  • Programming in python

  • Understanding of AWS and/or GCP Organizations

  • Problem solver willing to come up with creative solutions

  • Experience supporting critical services

Preferred Qualifications

  • Knowledge of Kubernetes best practices. 

  • Experience with Microsoft Active Directory Federation Services (ADFS)

  • Experience with Okta integration

  • Result orientated, self-starter

  • AWS certified

  • GCP certified


Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.


Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA.


Posted: 2020-10-07 Expires: 2020-11-06

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Cloud Governance Engineer

Five9, Inc.
San Ramon, CA 94583

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