29 days old

Call Compliance Auditor

CollectionCenter, Inc
Loveland, CO 80538
  • Job Code

CollectionCenter, Inc. has been in the business of helping others since 1919. As we continue our exciting growth at our Loveland Office we are looking to add full-time Compliance Specialists to our family atmosphere. We pride ourselves in respecting our consumer's dignity. Regardless of prior experience, we are committed to comprehensive training for the right candidate. We are always looking to add talented, driven individuals to our team.

This is an entry level full-time position and offers steady, M-F work.

What We Offer:

  • Competitive pay
  • Paid in house training
  • Medical, Dental, & Vision Insurance
  • Bi-Annual profit sharing
  • Bonuses & Daily Incentives
  • 401K Match
  • Paid Holidays and Paid Time Off
  • Advancement opportunities in a fun, family-oriented office environment

Main Job Tasks and Responsibilities

  • Listen to agent calls daily to monitor that compliance is being met; report violations of regulatory laws as well as internal standard operation procedures (60%)
  • Conduct audits of collection specialists, systematic procedures, personnel processes, and client performance in an unbiased manner (10%)
  • Employee Interaction, including delivering feedback in a tactful and respectful manner (20%)
  • Database Analytics, including organized workflows, system and process feedback (5%)
  • All other duties assigned (5%)

Education and Experience

High school diploma or equivalent

Basic Math skills

Key Competencies

  • interpersonal skills
  • excellent communication skills - verbal and written
  • critical listening skills
  • problem analysis and problem-solving
  • attention to detail and accuracy
  • adaptability
  • ability to take initiative
  • stress tolerance
  • ability to see patterns and/or trends and analytically summarize them
  • public speaking
  • ability to grasp and comprehend internal systems and tools
  • experience with Microsoft Office; Outlook, Word, and Excel

If you are interested in this rewarding career opportunity, please submit your resume on our company site.

Job Type: Full-time



Posted: 2020-09-29 Expires: 2020-10-30

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Call Compliance Auditor

CollectionCenter, Inc
Loveland, CO 80538

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