12 days old

Business Partner Store Ops - Store Communications

Minneapolis, MN 55415

Store Operations Business Partner Store Communications (25525)

May 2021

About Us:

Target is an iconic brand, a Fortune 50 company and one of Americas leading retailers.

Right on pace with Targets distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,900 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and store leaders who use them. Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how theyll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then youll have success on one of our dynamic teams.

A role with Store Communication will entail working with cross-functional partners to create and deliver just-in-time communication to store teams and field leaders. Youll work to deliver communication designed to help them understand how to bring an incredible guest experience to life in stores as well as manage day-to-day operations. Youll work with peers in Store Communications to modernize the content and delivery method for store communication, moving away from lengthy printed guides to bite-sized mobile content. Use your talents and experience to apply company-established practices and processes to deliver work under general direction. You will provide support to projects and programs and set objectives for own work based on the needed support.

As a Store Communications Business Partner, you will:

  • Support store teams and field leaders with well-written communication for regular process updates, urgent executional needs, as well as direction on new programs and projects.

  • Manage planning, content production, and delivery of a variety communications to stores and field audiences.

  • Think critically about the right audience, timing, and vehicle for every message.

  • Develop and deliver comprehensive communication plans, managing milestones along the way to completion; supports production and delivery of peers communication plans.

  • Partner with team members across the organization to understand their strategies and improve store performance through effective communication.

  • Engage with peers to continuously improve internal communication best practices.

  • Regularly engage with the field to gain feedback on the effectiveness of communication.

  • Act as an advocate for stores when developing communication plans so all team members receive the information they need to appropriately execute projects and tasks.

  • Support Comm-on-Call functions and respond to escalated communication requests (a few scheduled weeks per year).

Job duties may change at any time due to business needs

About you:

  • Bachelors degree in Journalism, Communications or Public Relations

  • 1-4 years of practical communications experience

  • Preferred retail or service industry experience

  • Strong written and verbal communication skills

  • Strong organizational skills

  • Ability to work within and deliver on tight deadlines

  • Ability to manage multiple projects at one time

  • Demonstrated initiative and ability to work independently

  • Ability to establish and maintain positive working relationships with cross-functional teams

  • Ability to work collaboratively with key business partners

  • Strong computer skills and ability to adapt quickly to using digital tools

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


Posted: 2021-04-29 Expires: 2021-05-29

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Business Partner Store Ops - Store Communications

Minneapolis, MN 55415

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