Less than 1 hour

Associate Sales Engineer

Five9, Inc.
San Ramon, CA 94583

Associate Sales Engineer


Five9 is a leader in Cloud based Call Center solutions and one of the Bay Areas fastest growing companies. To complement our rapid growth, we are actively looking for a talented and experienced Sales Engineer to join our Commercial Sales team.  Our headquarters is located in San Ramon, CA, and we continue to expand globally.  We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and RSUs.  Five9 is a high energy environment with lots of room for personal and professional growth.  


Key Responsibilities:

  • Work in conjunction with Commercial Sales Team as the key technical advisor and subject matter expert for the Five9 Contact Center Solution Suite

  • Conduct discovery calls where various (simple and complex) technical questions and issues are addressed to help potential customers understand, compare, and contrast Five9 products and services

  • Prepare and deliver in-depth product demos, webinars and technical presentations that clearly explain products and services to customers

  • Assess configuration needs and determine system/network requirements for customers

  • Investigate, configure, and develop integrations with 3rd party CRM and web-based products

  • Set up product testing and trial systems for potential customers to demonstrate the benefits of Five9s technology

  • Collaborate with other departments (Professional Services, Implementation, Technical Support, Engineering, Product Management) to assist potential customers with issue resolution as well as provide product enhancements and customized solutions


Key Requirements:

  • 1+ years of Sales Engineering experience in:

  • Contact/Call Center Software

  • CRM; IVR; IP Telephony; Workforce Management Systems, PBX

  •  Excellent problem solving skills

  • Excellent presentation skills 

  • Ability to explain complex, technical subject matter to non-technical audience

  • Sharp analytical skills

  • BA/BS or equivalent work experience

  • Previous experience working with or a solid understanding of Five9 product suite is a strong plus.



Posted: 2019-05-19 Expires: 2019-06-18

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Associate Sales Engineer

Five9, Inc.
San Ramon, CA 94583

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