11 days old

Associate - Digital Sales Operations

GE Energy
Montpelier, VT 05602
**Job Description Summary**

The Sales Support Specialist provides high quality support and services to the sales team, enabling increased customer face time and shorter cycle time to deal closure. They create quotes for the GE Healthcare Digital business lines, support contract workflow through booking, manage change order corrections for sales and complete other various value add sales administrative tasks.



**Job Description**



1. Coordinate and complete the contracting process including providing logistics support for the sales team:

New customer setups

Quote creation in Salesforce/Apttus

DRAW discounting and Terms & Conditions approval workflow management

Change order corrections and or concessions workflow management (POET)

SubmITO quote submission

Troubleshooting of defected contracts in SubmITO

Initiate and or monitor contract termination workflows

2. Build and maintain partnerships with Legal and Finance teams.

3. Act as an information distribution center for the sales department: collect, consolidate and disseminate information from/to the team members to ensure knowledge sharing and/or execution of the necessary tasks including:

Daily sales support inquiries from the field

Research and or distribute invoices, contracts and recurring revenue reports

4. Own and/or help with various value add sales workflows/tasks such as:

Salesforce/Apttus testing system enhancements

Review Client Retention database and make information requests

Customer profile maintenance in relevant sales applications

5. Support sales leadership with periodic sales performance analysis, orders forecast and ensure they remain up to date.

6. Engage customers where necessary to support sales activity.



**Qualifications / Requirements**



1. Bachelors Degree or Associate Degree with 2 years relevant work experience or a High School Diploma/GED and 4 years relevant work experience.

2. Proficient in use of Microsoft Office with speed and accuracy.

3. Excellent demonstrated verbal and written communication skills.

4. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

5. Our office in South Burlington, VT is the preferred location for this role although open to other locations based in continental U.S.



**Desired Characteristics**



1. 1-2 years working experience in commercial field.

2. Experience effectively interfacing with internal team members and resources.

3. Ability to work under pressure against tight deadlines, getting work right first time.

4. Demonstrated work experience with high level of telephone and customer care skills.

5. Time management skills with the ability to work with accuracy and minimum supervision.

6. Ability to multitask and resourceful.

7. Experience with Salesforce, Apttus, Peoplesoft, SubmITO.

8. Experience working in a software and/or healthcare business.

9. Bachelors degree in Business.



**Additional Information**



GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf . at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).



**Relocation Assistance Provided:** No

Categories

Posted: 2020-11-18 Expires: 2020-12-18

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Associate - Digital Sales Operations

GE Energy
Montpelier, VT 05602

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