8 days old

Assistant General Manager

Durham City Transit Company

Durham, NC 27704

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POSITION SUMMARY ASSISTANT GENERAL MANAGER (AGM)

The Assistant General Manager (AGM) reports directly to the General Manager (GM) and assists the GM in ensuring that all day-to-day business operations run smoothly. Assists the GM in overseeing all aspects of GoDurhams business operations, obligations, and responsibilities including procedures to improve the operating quality and efficiency of all departments.

The AGM will directly manage the Accounting and Payroll Team. The position manages the fiscal activities of the company. Duties include the review, analysis, evaluation, and reporting on program accomplishments in financial terms, the comparison of program performance with operating plans and standards as reflected in financial data and reporting on and interpreting financial information with the objective of promoting efficiency and economy in terms of the results or program benefits as compared to monetary expenditures. Supervises staff in accordance with company policies and procedures.

Oversees the development and administration of policies and programs as well as assists with informing employees of policies and programs as needed.

GENERAL QUALIFICATIONS

Knowledge: A Bachelors degree from an accredited college or university with major course work in public or business administration, urban or mass transit planning, finance or a related field is required. A Masters degree in a relevant field is preferred. Must have a thorough understanding of contracting, negotiating and change management. Thorough understanding of public relations principles and practices.

Experience: Five years experience in public transit or a closely related field including strategic planning and execution, development and implementation of operations policies and procedures and financial management of organizational resources strongly preferred. Must have at least 4 years of supervisory and administration experience. Experience in finance and or accounting strongly preferred.

Skills: Must have well-refined verbal and written communications skills. Organizational skills and a self-directed work ethic are essential. Must be a strong communicator with effective listening skills. Able to prepare and present clear, concise, and accurate reports appropriate for all relevant stakeholders. Proficiency with Microsoft Word and Excel programs is required. Must have the ability to advocate and support proposals for new approaches, projects, systems, and/or concepts that may be untested or unfamiliar to the organization but hold promise for successful results.

Physical Demands/Work Environment: Must have the ability to work a schedule that effectively supports a multi-shift operation but may be changed by facility management based on the needs of the facility. May be asked to work mornings, afternoons, nights, and/or weekends based on the needs of the facility. Vision, hearing, speech, and manual dexterity are required. A valid North Carolina CDL drivers license is necessary. Must have the ability to read, analyze and interpret general information concerning organizational needs and operations. Other normal office-related physical demands may be necessary.

Mental Demands: Must have the ability to listen, reason, think, concentrate, and interact with others. The ability to exercise self-control and work under stressful conditions is necessary, particularly in employee relations situations.

ESSENTIAL FUNCTIONS

Assists the GM with day-to-day operations and planning to include, but not limited to ongoing innovation and continuous improvement projects and development and provides leadership and support on a variety of ad hoc and special projects as assigned.

Is responsible for actively nurturing positive working relationships with Department Directors and organizational Staff.

Follows up on and ensures any issues are addressed in a timely fashion and assists the GM in ensuring company policies and procedures are followed.

Directly manages the accounting, accounts payable, and payroll team. Oversees all activities, practices, and procedures. Creates, generates, and prepares all fiscal reporting necessary for the operation and obligations of GoDurham. Including, but not limited to:
- Managing and monitoring all expenses against budgets; monitoring asset utilization; and preparing, reviewing, and analyzing business reports.
- Preparation, verification, and processing of payroll.
- Ensure accurate and timely collection and reporting of farebox revenue if applicable.
- Leads the preparation of annual budgets by developing budget recommendations for personnel services, equipment, and materials. Additionally working with the city on capital improvement projects and costs.
- Reporting monthly budget reports including revenue/cost data, total work hours, total pay hours.
- Oversees all 401k and defined benefit pension plan finances, contributions, as well as reports and serves on the Pension and 401k committee.

Assist the GM in establishing program objectives, goals and priorities and determines operating policies and implementation methods within the context of overall GoDurham policies and guidelines.

Reviews progress and activity reports, assesses effectiveness of all departments, and recommends improvements as necessary.

Assists the GM in interactions with the local Union and in contract negotiations, ensuring budgetary and policy compliance.

Advises staff in the resolution of sensitive, complex, or precedent-setting situations; determines appropriate course of action; assigns responsibilities and monitors actions and responses.

As needed will represent the General Manager when meeting with or addressing City officials, citizen groups, committees and others regarding GoDurham programs, procedures, and policy issues.

Other duties, assignments or tasks as required.

Durham City Transit Company

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