18 days old

Administrative Assistant – Human Sciences Extension and Outreach

Iowa State University
Ames, Iowa 50010
  • Job Type
  • Job Status
    Full Time

The Human Sciences Extension and Outreach (HSEO) within Iowa State University Extension and Outreach is seeking qualified candidates for the position of Administrative Assistant II/III.


The position will be filled at the Administrative Assistant II or III level. The level II position has minimum required qualifications of a High School Diploma and 3 years of related experience and is a PS805 pay level. The level III position has minimum required qualifications of a High School Diploma and 5 years of related experience and is a PS806 pay level.


The Administrative Assistant provides administrative support for the Associate Dean/Director, management team, and faculty and staff of the Human Sciences Extension and Outreach statewide office. The successful candidate anticipates and addresses the needs of the Associate Dean/Director, faculty, and staff by utilizing sound, independent judgment and initiative while working under pressure and maintaining a welcoming and professional demeanor. The candidate possesses strong organizational skills and the ability to multi-task. This person is able to understand, analyze, coordinate, and communicate highly complex information and information with a diverse group of individuals. A strong understanding of university policies and procedures and ability to communicate and enforce them across internal and external teams implementing various educational initiatives and efforts is required. The position supervises student assistants and their workload. Maintaining confidentiality of privileged information is essential.


This is a fixed term position with possibility of renewal. All accrued vacation must be used during term of appointment or will be forfeited. 

Example of Duties
• Performs a variety of administrative support activities.
• Prepares minutes, notices, agendas, and correspondence.
• Conducts moderately complex research, gathers data, and prepares reports.
• Arranges calls and schedules meetings.
• Makes travel reservations and itineraries.
• Participates in regularly scheduled team meetings.
• Edits documents for grammar, spelling, and punctuation errors.

Level Guidelines
• Career-level position demonstrating proficiency and knowledge of related competencies
• Works under direct to general supervision and may receive guidance on more complex assignments
• Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature
• Applies thorough knowledge to respond to inquiries and requests
• Able to resolve most problems and issues and respond to requests without escalation
• Provides guidance to students
• May provide supervision to one to two other staff or lead a small work team


Required Minimum Qualifications:

High school diploma or equivalent and 3 years of related experience

Preferred Qualifications:

Preferred Qualifications:
•    Expertise in Microsoft Office software, Adobe Creative Suites, electronic filing systems, and electronic survey and mail software 
•    Strong written and oral communication including edit-proofing skills 
•    Strong organizational, time management and problem-solving skills  
•    Record of initiating and completing complex projects 
•    Record of working within a diverse team 
•    Knowledge of Iowa State University, ISU Extension and Outreach, and Human Sciences Extension and  Outreach policies, procedures and software systems  


Posted: 2021-04-30 Expires: 2021-05-30

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Administrative Assistant – Human Sciences Extension and Outreach

Iowa State University
Ames, Iowa 50010

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