1 day old

Team Mgr Systems/Software QA

Bank of America
Newark, DE
  • Job Code
Company Bank of America

Job Title Team Mgr Systems/Software QA

Jobid bankofamerica-17056586NewarkDE

Location: Newark, DE, 19713, USA

Description **Job Description:**

Manages a Quality Assurance (QA) team within T&O. Manages associates and is responsible for hiring, termination, and performance management. Manages systems and/or software QA associates to ensure standard quality practices/processes are followed and/or manages associates responsible for the design and execution of test plans and procedures for acceptance testing of new or modified applications and/or systems in an environment of diverse development platforms, computing environments, software, hardware technology and tools, etc. These responsibilities extend to development, maintenance, and enhancement of QA standards and procedures within a line of business or technology function. The QA Manager provides management oversight, scheduling, and training coordination for QA activities performed by the QA Team in support of systems and software projects. Has significant interaction with business areas, engineers, software developers, architects, vendors and operations in determining whether systems and system components, including hardware, networks, system software, tools, and applications are appropriate and/or ready for implementation. Provides support framework for development teams and business areas in the area of quality control and the development of new or revised applications. Responsible for staffing, performance management and compensation decision-making. May be responsible for the establishment of automated test plans and scripts. Typically requires 5-7 years of applicable experience.

Job Specific Description:

Candidate will be responsible for the planning, leadership, and management of end-to-end test execution for eCommerce applications with a focus on ensuring that testing deliverables are on target and business, technical, and functional requirements are being met. In addition direct supervision of their team, the candidate will also be responsible for directing and providing leadership to a cross-organizational QA team.

Candidate will be responsible for:

+ Preparation and oversight of capacity and financial forecasting

+ Point of contact and escalation for all testing related issues

+ Develop and manage quality assurance metrics for performance improvement of all teams

+ Implements ongoing quality improvement processes working with interdepartmental teams

+ Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule.

Required Skills / Experience:

+ BS/BA degree in computer science, engineering or related field

+ 7-10 yrs of QA experience post completion to include a minimum of 3 years in a lead or management role

+ Must have some background in supporting eCommerce related applications

+ Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteriaStrong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner

+ Strong understanding of different software development life cycles (waterfall, Agile)

+ Must have experience in managing and working with distributed (across the US and India), cross-functional & cross-organizational team members

+ Must be extremely detail-oriented with respect to documentation and communication

+ Understanding of test automation and associated tools (QTP, Selenium, etc)

Desired Skills / Experience:

+ Prior experience in software development

+ Prior experience in the Banking industry, specifically, in the online Banking space

**Posting Date** : 08/14/2017

**Location** :

Newark, DE, Christiana I, 1000 Samoset Dr,

- United States

**Travel** : No

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.


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Team Mgr Systems/Software QA

Bank of America
Newark, DE

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Bank of America
Newark, DE

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