4 hours

Merchant Engagement Lead

Bank of America
Wilmington, DE
  • Job Code
Company Bank of America

Job Title Merchant Engagement Lead

Jobid bankofamerica-17071167WilmingtonDE

Location: Wilmington, DE, 19806, USA

Description **Job Description:**

Merchant Engagement Lead: All payments innovation requires adoption by merchants.

+ Must understand and be able to shape payment innovations to fit merchant goals and limitations around process and technology.

+ Must have deep understanding of retail business practices, including payments acceptance, store operations, digital marketing strategy, social media management, competitive landscape, corporate structure and ownership.

+ Must be able to clearly define and articulate value proposition of innovation in payments and digital resources, including construction of marketing and digital assets to support sales pitches and relationship building.

+ Must be able to build large network of people in retail organizations, not specific to financial positions. Must be able to network with CFO organization as well as Marketing, Loyalty, CRM, Technology leadership and others at bodies managing retail brands.

+ Must be able to partner with internal teams who seek audiences with the same merchants. Must be able to coordinate sales and outreach among Corporate/Commercial Banking activities, Consumer Banking partnerships, co-branded marketing opportunities, and other teams within Bank of America.

+ Must have deep understanding around core payment systems (Cash, Checks, ACH, Card, Wires) and emerging technologies that are redefining customer use, adoption, and opportunity (e.g. IoT, blockchain, fraud/authentication methods, networks, etc).


+ 10 years’ experience in a payments organization.

+ Strong partnering skills


+ Bachelor Degree


Bank of America will consider for employment qualified applicants with criminal histories consistent with San Francisco ordinance 17-14 and federal law applicable to Bank of America.

**Posting Date** : 11/09/2017

**Location** :

San Francisco, CA, 1455 Market St (CA5701),

Wilmington, DE, BRACEBRIDGE I, 1100 N King St,


- United States

**Travel** : Yes, 20% of the time

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

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Merchant Engagement Lead

Bank of America
Wilmington, DE

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Bank of America
Wilmington, DE

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