1+ months
2018-01-062018-05-12

Concierge

Trinity Health
West Hartford, CT
## Job Details



* 1 - 3 years of experience required

* **Job Details:** A successful concierge will have an energetic personality and be motivated to serve residents and all of those who enter The McAuley.



**General Responsibilities:**



* Consistently deliver outstanding customer service to residents, families, patrons and partners who live, visit and do business within the community.

* Anticipate the needs of residents and families, going "above and beyond" routinely to provide a comfortable and safe environment and a home-like atmosphere.

* Assist the leadership team in creating a customer-driven hospitality model at the community including establishing and measuring service standards for phone etiquette, and issue resolution.

* Proactively identify solutions to resident/family concerns and make recommendations for improvement.



Minimum Qualifications:



* High School diploma or equivalent

* A minimum of 1 year experience in the hospitality industry.

* Ability to adapt to ongoing changes and work in a fast-paced customer -driven environment

* Possess interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents base on their cognitive ability.

* Must possess superior customer service skills and professionalism.

* Basic to intermediate proficiency with Microsoft Office, electronic mail and calendaring, and the ability to utilize and maintain standard office equipment.

* Candidates must successfully complete the hiring process, including peer interviewing, references and background check, fingerprinting, post offer physical, including drug screen, PPD and flu vaccination.







*Facility:* McAuley





*Location:* West Hartford, CT





*Department:* Concierge-Security





*Schedule:* Contingent

Categories

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Concierge

Trinity Health
West Hartford, CT

Share this job

Concierge

Trinity Health
West Hartford, CT
US

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast